Frequently Asked Questions

Why Bamboo and Sugarcane?

Bamboo and Sugarcane are grasses, not hardwoods. They both grow very quickly and, after harvest, grow back just as quickly.  No replanting is necessary. Unlike trees, which can take up to 30 years to grow and mature, bamboo and sugarcane grow back as quickly as in three to four months. When a tree is cut, it never grows back. In addition, bamboo’s natural rhizome (root) network protects soil from erosion and retains moisture, and bamboo can grow in environments with depleted soil and little water. In fact, it actually returns nutrients to the soil; improving degraded areas.  Bamboo doesn’t require fertilizers, insecticides or pesticides. Sugarcane is much like bamboo, but with an added environmental bonus.  The “bagasse” – the dry fibrous residue that remains after the extraction of juice from the crushed stalks – is what we use to make our paper. Normally this bagasse is either disposed or burned, meaning we are re-purposing what would otherwise be discarded.

How does Caboo paper compare in softness to other tissues?

Unlike recycled bath tissue, which can be rough or thin, Caboo is soft.  The sugarcane and bamboo fibres used to make this paper produce a much softer product than recycled paper and many virgin wood fibre papers.  And it’s strong, too – bamboo’s natural qualities make a paper that’s been tested to be stronger than recycled tissue of the same weight.

How is Caboo more eco-friendly than recycled paper?

Recycling can use much more water and energy than processing virgin fibers into paper.  With recycled paper, the raw material still needs to be cleaned, whitened, and converted back into the final product. Various studies have found BPA in paper products made from trees, in particular recycled paper.  This is primarily due to thermal papers (which contain high levels of BPA) that are recycled and from there getting mixed into the paper recycling process. There have been health related concerns linked to BPA in recent years. Caboo is BPA free.
In addition, although use of recycled paper has a postivie impact on using less trees, we believe using recycled products does not address the root cause of deforestation as trees are still being used. Switching to Caboo sugarcane and bamboo paper can help protect our natural resources & make a real impact on reversing climate change.

Do you use chlorine bleach to whiten the paper?

Caboo’s paper products use both hydrogen peroxide and an elemental chlorine free bleaching process. Elemental Chlorine Free (or ECF) is a safer alternative which does not use chlorine gas and prevents the formation of dioxins and other harmful chemicals.

Is Caboo Toilet Paper biodegradable?

Yes. Caboo Bathroom Tissue is 100% biodegradable and safe for all septic systems.

Where is the bamboo and sugarcane sourced?

Our raw materials are sourced from Asia. Approximately one third of the world’s bamboo and most of the world’s fastest growing bamboo is found here.

Does harvesting bamboo impact panda habitat?

The species of bamboo harvested for our paper has been certified as species that are not food sources for panda bears.  As well, our production facility is FSC certified which must comply with a strict set of guidelines including protecting threatened and endangered species and their habitats and prohibiting conversion of forests or any other natural habitat.

How do you ship your goods and what kind of a carbon footprint does it leave behind?

We use ocean freight shipping. We believe maritime shipping offers the most carbon efficient form of transportation, shipping goods across the ocean often results in fewer carbon emissions than transporting such goods domestically. For example, a ton of goods can be shipped from the Port of Melbourne in Australia to the Port of Long Beach in California, a distance of 12,770 kilometers (7,935 miles), while generating fewer CO2 emissions than are generated when transporting the same cargo in the U.S. by truck from Dallas to Long Beach, a distance of 2,307 kilometers (1,442 miles). Shipping goods by sea to ports adjacent to major retailers and distribution centers is the most carbon-efficient means of moving most products to market in a global economy.

CO2 data table


How is your process for turning bamboo & sugarcane into paper sustainable?

The process to convert our raw materials into paper involves a manufacturing model that prioritizes environmental impact. It is important to note, we are using virgin fibers that do not require intense cleaning or de-inking. For the bleaching process we use hydrogen peroxide as an alternative to chlorine bleach. During the entire manufacturing process our facility follows strict water recycling guidelines whereby 70 percent of the water used during all processes has to be recycled.  We visit our manufacturing facility routinely to ensure we are well informed and up to date on processes and for ongoing quality control to ensure delivering a safe and sustainable product from the ground up to our customers. Overall our efforts to minimize the environmental impact during processing continue to be our key priority.

Why not hemp or other renewable resources that are grown locally?

We believe that there are many potentially great alternatives to trees that should be researched further.  Since bamboo and sugarcane are wood like grasses, their natural attributes allow minimal processing in order to convert from raw material into paper and one of the many reasons why we believe these renewable resources make such a great alternative to paper made from trees.

The key is that we are all talking about alternatives to one of the biggest catastrophes the world has experienced, and that’s deforestation.

In order for things to truly change, whether it be our products or another product, this is the first step in addressing this issue and may be the beginning of a revolution in this industry.  We’re excited to be part of it.

What certifications does your production facility have?

Our manufacturing facility is fully FSC and ISO 14001 Certified.

Why do you use plastic packaging for some products?

This is currently the safest and best way to transport many of our goods (such as 4 and 12-pack bathroom tissue) without causing damage to the products as well as to ensure meeting hygienic safety standards.We are always looking for ways to evolve our processes and as new packaging alternatives become available that meet our criteria in protecting the product and our customers, we will be happy to be on board.

Our plastic packaging is fully recyclable.

Will you be offering any new products in the future?

We are always looking into further options to expand our line. We are working closely with our production facility to develop additional products. Follow our blog, facebook and twitter for updates and announcements.

Where can I buy Caboo?

Caboo is available in stores and online retailers across Canada, USA and Australia. Please check our locations page for a dealer near you.